Customer churn prediction using predictive analytics in Telecommunication Market: A Review
نویسندگان
چکیده
منابع مشابه
A Review on Customer Churn Prediction in Telecommunication Using Data Mining Techniques
Customer churn is the term which indicates the customer who is in the stage to leave the company. Particularly it is happening recurrently in the telecommunication industry and the telecom industries are also in a position to retain their customer to avoid the revenue loss. Prediction of such behaviour is very vital for the present market and competition and Data mining is the one of the effect...
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For winning in global competition, companies need to recognition and monitoring of customer's behavior to forecast their behavior and desires earlier than competitors. This research tries to recognize the attributes which lead to customer churn. For this, behavior of 3150 subscribers of an Iranian mobile operator, has observed during one year and trends of them has analyzed by a customized LLNF...
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for winning in global competition, companies need to recognition and monitoring of customer's behavior to forecast their behavior and desires earlier than competitors. this research tries to recognize the attributes which lead to customer churn. for this, behavior of 3150 subscribers of an iranian mobile operator, has observed during one year and trends of them has analyzed by a customized...
متن کاملA Survey on Customer Churn Prediction using Machine Learning Techniques
The fast expansion of the market in every sector is leading to superior subscriber base for service providers. Added competitors, novel and innovative business models and enhanced services are increasing the cost of customer acquisition. In such a fast set up, service providers have realized the importance of retaining the on-hand customers. It is therefore essential for the service providers t...
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ژورنال
عنوان ژورنال: Journal of Applied and Emerging Sciences
سال: 2019
ISSN: 2415-2633,1814-070X
DOI: 10.36785/jaes.92315